Write a FAQ Section From Customer Questions

Build a FAQ section for a web page from real questions customers have asked.

Page or product the FAQ belongs to: {{page or product}}
Reader: {{reader}}
Questions customers asked (support tickets, sales calls, chat logs, in their words):
{{customer questions}}

Facts and policies you may use to answer (pricing, limits, terms, how things work, with dates where relevant):
{{facts and policies}}

Tone: direct and friendly
Number of questions to publish: 8

Process:
1. Merge questions that are really the same, and keep the wording customers actually used for the question title, lightly cleaned up. Group related ones.
2. Rank the questions by how likely each is to affect a buying or signing-up decision, and by how often it seems to come up in my list. Show me your ranking with a one-line reason.
3. Write the answer for each of the top 8. Each answer must start with the direct answer in the first sentence (yes, no or the specific fact), then add detail in no more than three more sentences. Include a link placeholder, written as [link: page name], where a longer page would help.
4. Do not write an answer for any question my facts cannot support. Put those in a separate list called "Needs an answer from the team", with the person or role who probably knows.
5. Point out questions that suggest the page itself is unclear, since they may be better fixed on the page than in a FAQ.
6. Provide the FAQ as plain Markdown, and separately a note on how it could be marked up as FAQ structured data, adding that I should check current search engine guidelines for eligibility, because rich results for FAQ content are limited.

Rules: never invent policies, prices, limits, guarantees or timelines. If an answer depends on a date or version, say which. If two of my facts conflict, tell me instead of choosing one.

4 required fields are empty and will stay as a {{placeholder}} in the copied text.