Legal
Refund Policy
We want you to feel comfortable trying a paid HistChat plan.
Last updated: September 13, 2026
Monthly Pro and Annual Pro purchases are eligible for a 100% refund when the refund request is submitted within 7 days of the original purchase date. Lifetime purchases are eligible for a 100% refund when the refund request is submitted within 7 days of the original purchase date.
1. Monthly Pro
Monthly Pro purchases are eligible for a full refund if you contact us within 7 days of the purchase.
2. Annual Pro
Annual Pro purchases are eligible for a full refund if you contact us within 7 days of the purchase.
3. Lifetime
Lifetime purchases are eligible for a full refund if you contact us within 7 days of the purchase.
4. After the Refund Window
Refund requests submitted after the applicable refund window are generally not eligible for a refund, except where required by applicable law. The refund window is 7 days for Monthly Pro, Annual Pro, and Lifetime.
5. How to Request a Refund
Email support@chatorganizer.example within the refund window for your plan and tell us that you would like to request a refund.
Include reasonable identifying purchase information, for example:
- the email address used for the HistChat account;
- the plan purchased; and
- approximate purchase date.
Do not send full payment card numbers, passwords, or authentication tokens.
6. Refund Processing
Approved refunds are returned through the original payment method using our payment processor. The time it takes for the refund to appear may depend on the payment provider or financial institution.
7. Subscription Cancellation
Canceling a subscription stops future renewal charges but does not automatically create a refund request. If you are within the refund period for your plan and want a refund, contact support separately.
8. Duplicate or Incorrect Charges
If you believe you were charged incorrectly or more than once, contact us so we can review the payment.
9. Changes to This Policy
We may update this Refund Policy as HistChat's plans and billing options evolve. Changes will apply according to the policy shown at the time of purchase, subject to applicable law.
10. Contact
Refund policy questions can be sent to support@chatorganizer.example.